Login To Your Telemedicine Appointment
Click the button below for your Naturopathic Doctor to login to your appointment.
Step 1. Devices to Login
You can log in using your tablet, smartphone or computer with a webcam. Please ensure your WIFI connection, webcam, and speakers are working correctly before your appointment.
Step 2. Check-in Online
Five minutes before your scheduled appointment, click the link for your ND on this page or the link provided in your reminder email. You will be logged into a virtual, private waiting room, and your ND will start your visit at the scheduled time.
Step 3. Payment
You can leave your credit card securely on file before your appointment by calling 613-624-5000 or have your credit card ready at the time of your appointment.
Frequently Asked Questions
After the visit, how do I access the details of my visit?
Your Naturopathic Doctor will create a Treatment Plan Summary, which you will be able to access through your patient portal at phr.charmtracker.com after your visit.
What happens if the internet connection is lost during the visit?
Your Naturopathic Doctor will stop the video consultation and call the phone number on file to complete your visit.